Terms & Conditions

Terms and Conditions Last updated: 10/13/25
‍Welcome to Hugh Digital Group.
By accessing or using our website, services, or digital products, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.
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1. Acceptance of Terms-By engaging with Hugh Digital Group, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.
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2. Services Provided-Hugh Digital Group offers digital marketing, web design, website management, AI chatbot integration, graphic design, paid advertising management, and other related services. Each service engagement may be governed by an individual agreement or project proposal outlining scope, deliverables, timelines, and pricing.
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3. Payment and Billing-All pricing and payments are agreed upon prior to the start of a project or service term. A non-refundable deposit or full payment may be required before work begins. Monthly or subscription-based services (such as website management, hosting, or ad campaigns) will automatically renew unless canceled in writing. Late or failed payments may result in suspension or termination of services.
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4. Refund Policy-All services provided by Hugh Digital Group are custom and labor-based; therefore, payments are non-refundable once work has commenced. Refunds may be considered only if services have not yet started and at the sole discretion of Hugh Digital Group.
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5. Client Responsibilities-Clients agree to: Provide accurate and complete information required to deliver services.Approve deliverables promptly to avoid project delays. Maintain access to hosting, domains, or ad accounts when applicable. Refrain from using our deliverables for unlawful or unethical purposes.
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6. Intellectual Property-Upon full payment, the client owns the rights to completed creative materials such as website designs, graphics, and branding deliverables. Hugh Digital Group retains the right to display completed work in our portfolio, case studies, and marketing materials. Any third-party assets (e.g., fonts, images, software) remain the property of their respective owners and may be subject to separate licensing terms.
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7. Confidentiality-We respect your privacy. All client information, business data, and creative materials shared with us will remain confidential and will not be disclosed to third parties without written consent, except as required by law.
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8. Advertising & Campaign Results-While Hugh Digital Group uses best practices and proven marketing strategies, we cannot guarantee specific outcomes such as lead volume, sales numbers, or ROI. Marketing performance may vary based on audience behavior, industry competition, and other external factors.
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9. Service Termination-Either party may terminate an agreement with written notice.For ongoing plans, at least 14 days’ notice before the next billing cycle is required to avoid additional charges.
Hugh Digital Group reserves the right to terminate services for non-payment, breach of terms, or unethical client activity.
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10. Limitation of Liability-Hugh Digital Group shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of data, revenue, or business opportunities.
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11. Revisions and Modifications-We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The updated version will always be posted on this page, with the date of the last revision indicated above.
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12. Governing Law-These Terms are governed by and construed under the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be handled in courts located within Los Angeles County, California.
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If you have any questions about these Terms, please contact us:
📧 Email: contact@hughdigitalgroup.com
🌐 Website: www.hughdigitalgroup.com