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Frequently asked questions you might have:
Hugh Digital Group is a full-service digital marketing and website management agency. We specialize in building high-converting, modern websites, managing online presence, and optimizing business growth through AI-driven strategies, advertising, and automation.
It represents our philosophy — bringing clarity, color, and creativity to your brand’s digital identity. “Hue” connects to the word “Hugh,” honoring our namesake while symbolizing creativity, energy, and growth.
We’re based in California but proudly serve clients nationwide — all our work is done remotely for convenience and efficiency.
We offer three main website and growth plans:
Hue Launch Plan: Fast, affordable, and fully custom website delivered within 24 hours.
Hue Growth Plan: Ongoing website management, optimization, and lead generation support.
Hue Scale Plan: Complete marketing partnership, including ads, SEO, content, automation, and competitor analysis.
Prices vary depending on your goals and package level. Website projects start around $800–$1,500, while full management and growth campaigns can range from $2,000+ per month, including ad spend.
Some projects include an initial setup fee to cover design and onboarding. This is always disclosed before work begins.
Yes, you can easily upgrade to a higher plan as your business grows or your needs expand.
Everything — from ad strategy and creative design to audience targeting, daily monitoring, and monthly reporting.
We track metrics like leads generated, cost per click, conversion rates, and ROI. Clients receive transparent monthly performance reports.
Not necessarily. We tailor campaigns to your budget. Many small businesses start with $500–$1,000/month and scale as results grow.
We integrate conversation AI, review automation, and customer reactivation systems to help businesses engage customers and grow effortlessly.
Yes. We can deploy an AI assistant that answers inquiries, schedules appointments, and helps manage customer support.
Not at all. Our AI tools are designed to enhance — not replace — real human connection. You’ll always have a dedicated human manager overseeing performance.
Reports are typically provided monthly or quarterly, depending on your plan.
Yes. We handle everything — hosting, backups, software updates, and technical support.
Our monitoring systems detect downtime instantly. Our team is available 24/7 to fix issues and restore your site quickly.
Of course! You can submit edits anytime via email or your client dashboard, and our team will handle them promptly.
We are available 24/7 through email, chat, and client support channels. You’ll always have access to your digital advisor.
Simply click “Schedule a Call” on our website. You’ll choose a time that works best for you, and we’ll reach out with a confirmation.
We typically respond within 1–2 hours, but in most cases, clients hear back almost immediately.
We accept all major credit cards, PayPal, and ACH transfers through our secure payment portal.
Refunds are handled on a case-by-case basis. Because we deliver customized digital services, partial refunds may apply depending on project progress.
Yes, just contact your account manager or email support@hughdigitalgroup.com to pause or adjust your plan.
We use encrypted communications, secure hosting, and strict privacy protocols. Your data is never sold or shared without consent.
Only the information necessary to provide our services — such as contact details, project data, and analytics insights.
Our full Privacy Policy is available at www.hughdigitalgroup.com/privacy
We don’t just build websites — we build businesses. Every site is designed to attract, convert, and retain customers. You’ll see results, not just design.
We’ll walk you through the design, make adjustments, and help you launch it under your business domain if you decide to move forward.
We work with all small to mid-size businesses — but we specialize in service-based industries such as electricians, real estate agents, contractors, and wellness providers.
While results depend on various factors, we guarantee a professional, modern, and optimized online presence — with transparent metrics and data to show your growth.
Many clients see engagement and lead improvements within the first 2–4 weeks of launching their campaign.
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